Actionable Insights & Smart Troubleshooting
Stop digging through logs. Get the answers you need in seconds with our purpose-built support analytics.
Reporting
Purpose-Built Support Reporting
Our analytics and reporting topics are specifically developed for support, ensuring you get to the right information with just a few clicks. Here is a clear example of our Teams Reporting overview.
Audit
Comprehensive Audit Logs
We also offer a comprehensive Audit Log solution that shows at any time which user did what and when.
Reports
One-Click Reports vs. PowerShell
Our various reports, which you would otherwise have to laboriously extract yourself via Power BI or PowerShell, can be accessed here with just a few clicks.
Troubleshooting
Call Queue Troubleshooting
We also offer extremely effective and fast help when troubleshooting complex Call Queues. Simply click on the affected Call Flow and immediately see what is wrong.
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Tutorial Videos
Watch step-by-step video guides for every feature.
Extensive Documentation
Deep-dive into our technical docs covering every configuration.